SYDNEY, November 16, 2023

SequenceShift Unveils Enhanced PCI-Compliant Payment Integration with Amazon Connect Unified Agent Workspace

In a significant stride toward simplifying PCI Compliance for contact centers, SequenceShift announces its latest integration with Amazon Connect's unified Agent Workspace. As a leader in PCI compliance solutions, SequenceShift is celebrated for its swift setup, seamless alignment, and flexible pay-as-you-go models, which are now more accessible than ever within the Amazon Connect ecosystem.

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SYDNEY, November 2, 2023

SequenceShift Expands Payment Capabilities Adding ACH Support for Contact Centers, with additional Electronic Bank Payments on the Horizon

SequenceShift, a global leader in Payment Card Industry (PCI) Compliance solutions for Amazon Connect Contact Centers, is proud to announce enhanced payment capabilities in its esteemed Payline and Secure Payment IVR solutions. Building on its Amazon Connect Ready designation from AWS, which validates SequenceShift as an AWS Partner that provides solutions that integrate seamlessly with Amazon Connect software solutions, SequenceShift continues to innovate, now supporting not just credit and debit card capture but also Electronic Banking payments like Automatic Clearing House (ACH).

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SYDNEY, August 28, 2023

SequenceShift Achieves AWS Travel and Hospitality Competency

SequenceShift proudly announced that it has achieved the Amazon Web Services (AWS) Travel and Hospitality Competency. This designation recognizes SequenceShift for being an AWS Partner that provides technology products and services to accelerate the industry’s modernization and innovation journey from behind-the-scenes operational efficiencies to guest-facing customer experiences.

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SYDNEY, July 26, 2023

SequenceShift Achieves Amazon Connect Ready Designation

SequenceShift, a leading provider of Payment Card Industry (PCI) Compliance for Contact Centers, announced today that it has achieved the Amazon Connect Ready designation from Amazon Web Services (AWS). This specialization verifies that SequenceShift's Amazon Connect software solution adheres to architectural and operational best practices, is being actively utilized by customers in production environments, and customers are eagerly advocating for the solution.

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